Return Instructions

Step 1: Prepare Your Item

Before sending your return, please ensure:

  • The item is unused, unworn, and unwashed
  • All original tags and packaging are included
  • The item is securely packed to prevent damage in transit

Returns that do not meet these conditions may be refused.

Step 2: Use the Provided Return Address

Once your return is approved, please ship your order to the address for your region. Do not reuse addresses from previous returns. Return hubs are logistics facilities only and do not accept in-person drop-offs.

Pro Prep - Ezi - Vintage Cycling Shop
602-612 Botany Rd
Alexandria NSW 2015
Sydney
AUSTRALIA

TSG GmbH – Ezi - Vintage Cycling Shop
Kleinfeld 10a
Ebbs
Tirol
6341
Austria

Hecny Logistics Belgium - EZI – Vintage Cycling Shop
Desire De Bodtkaai 27
9400 Ninove
BELGIUM

R Logistics - EZI - Vintage Cycling Shop
1575 South Gateway Rd Unit E,
Mississauga, ON L4W 5J1

EZI RETURNS - Vintage Cycling Shop
70 Avenue Jean Jaurès
Bagnères de Luchon
31110
FRANCE

Vintage Cycling Shop - C/o Ezi Returns
Industriestrasse 30
21394 Kirchgellersen
Germany

SRISAN SERVICES (Ezi) - Vintage Cycling Shop
Gonsalves property
Alphanso church Road, Dosti, Stella petrol pump
Vasai west-401202
Maharashtra
India

Coll-8 Logistics - EZI - Vintage Cycling Shop
Unit 2, Baldonnell Business Park
Baldonnell
D22 XK20
Ireland

IFS - Ezi Returns - Vintage Cycling Shop
Via dell'Industria 58/A
20037 Paderno Dugnano
Milano

Chronos - EZI – Vintage Cycling Shop
Calle 5 - 550 Lote 5 Manzana VIII
Fracc. Industrial Interpuerto Parque Fase V
78395 San Luis Potosí

Global e commerce experts - Vintage Cycling Shop
Ezi Returns
Rijnlanderweg 766 Unit H
2132 NM Hoofddorp
Netherlands

Vintage Cycling Shop
19D Blake Street
1022
Ponsonby
Auckland
New Zealand

SQS Fulfillment - EZI RETURNS - Vintage Cycling Shop
ul. 3 Maja 8, bud.S5
05-800 Pruszków

MULTISOURCE - EZI - Vintage Cycling Shop
Estrada de Santo Antão, 9
IC2 – Pavilhão D
2440-396 Batalha

DEVO - EZI - Vintage Cycling Shop
Calle Narcis Monturiol 41
29603 Marbella
SPAIN

Toil & Tinker - EZI - Vintage Cycling Shop
Warehouse 11, Al Quoz Industrial Area 1
Al Asayel Street
Dubai
U.A.E.

PJW - EZI RETURNS - Vintage Cycling Shop
Unit 1 Watchmoor Park
Watchmoor Road
Camberley
Surrey
GU15 3AQ
UNITED KINGDOM

CFS - EZI - Vintage Cycling Shop
5401 NW 72nd ave
Miami FL 33195-6740

Step 3: Shipping Your Return

  • Ensure the parcel is delivered directly to the address (no lockers or collection points)
  • Obtain and retain proof of postage and tracking

Failure to follow these instructions may result in delays or returned parcels.

Step 4: Processing & Store Credit

Once your return arrives at the designated return centre:

  • Items are inspected within 3–5 business days
  • Once approved, your return will be refunded as store credit
  • Store credit is issued to the email address used on your order
  • You will receive a confirmation email once the credit has been applied

Store credit can be used immediately and does not expire unless otherwise stated.